Dashboard
Promises & Keeps
Promise-to-pay volume, kept/broken rates, and channel attribution to calls vs. other contact types.
Period
Quarterly · 2025Q4
Peer scope
OVERALL
10 clients
Metrics tracked
5
Outlier signals
0
RATEPromises Kept Rate
66.66%+0.2%
Rank 3 of 10peer pool
RATEPromises Broken Rate
32.89%+18.1%
Rank 6 of 10peer pool
COUNTPromises Made
1,017-16.9%
Rank 7 of 10peer pool
Drill in
Promises Made
Period-over-period trend with peer benchmark overlay.
Current
1,017
Δ vs prior
-16.9%
Z-score
-0.48
Peer rank
7 / 10
Peer distribution
OVERALL · 10 clients
You highlighted
P25
884
P50
1,218
P75
1,593
Leaderboard — Promises Made
Anonymized peer pool — your rank highlighted
MOBILITYCUSOUTHWEST · $100M–$500M
2.
NUMERICACUNORTHWEST · $4B+
3.
WSECUNORTHWEST · $4B+
4.
LEWISCLARKCUNORTHWEST · $100M–$500M
5.
GENISYSCUMIDWEST_CENTRAL · $4B+
6.
IHMVCUMIDWEST_CENTRAL · $1B–$4B
7.
Metro Credit Union (you)NORTHEAST · $1B–$4B
8.
GOAFFCUSOUTHWEST · $500M–$1B
All metrics
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