ZL
PTP · COUNT

Promises Made

Promises category metric. Promise-to-pay outcomes and channel mix.

Current
1,017
vs prior period-16.9%
z-score-0.48
peer rank7 of 10
Peer scope
Directionality: Higher is better. Z-scores use the modified MAD method against the peer pool.

Peer distribution

You highlighted
P10
626
P25
884
P50
1,218
P75
1,593
P90
2,010

Peer leaderboard

OVERALL
MOBILITYCUSOUTHWEST · $100M–$500M
2,139
2.
NUMERICACUNORTHWEST · $4B+
1,996
3.
WSECUNORTHWEST · $4B+
1,657
4.
LEWISCLARKCUNORTHWEST · $100M–$500M
1,401
5.
GENISYSCUMIDWEST_CENTRAL · $4B+
1,241
6.
IHMVCUMIDWEST_CENTRAL · $1B–$4B
1,194
7.
Metro Credit Union (you)NORTHEAST · $1B–$4B
1,017
8.
GOAFFCUSOUTHWEST · $500M–$1B
840

Where this metric appears

Promises & Keeps
Promise-to-pay volume, kept/broken rates, and channel attribution to calls vs. other contact types.