ZL
Overview

Executive Overview

Cross-category portfolio health: outlier signals, peer rank movement, and the metrics most likely to need attention this period.

Period
Quarterly · 2025Q4
Peer scope
OVERALL
10 clients
Metrics tracked
8
Outlier signals
1
RATEPromises Kept Rate
66.66%+0.2%
Rank 3 of 10peer pool
RATERight-Party Contact Rate
24.48%+2.1%
Rank 2 of 10peer pool
AVGBalance at Charge-Off
$8,857-6.0%
Rank 3 of 10peer pool
RATEVC Engagement Rate
11.73%+5.2%
Rank 6 of 10peer pool
Drill in

Promises Kept Rate

Period-over-period trend with peer benchmark overlay.
Current
66.66%
Δ vs prior
+0.2%
Z-score
0.60
Peer rank
3 / 10
Full metric detail
Peer distribution
OVERALL · 10 clients
You highlighted
P25
60.13%
P50
63.04%
P75
66.26%
Leaderboard — Promises Kept Rate
Anonymized peer pool — your rank highlighted
WSECUNORTHWEST · $4B+
74.67%
2.
IHMVCUMIDWEST_CENTRAL · $1B–$4B
66.72%
3.
Metro Credit Union (you)NORTHEAST · $1B–$4B
66.66%
4.
NUMERICACUNORTHWEST · $4B+
65.05%
5.
ITCUSOUTHWEST · $500M–$1B
64.12%
6.
GOAFFCUSOUTHWEST · $500M–$1B
61.95%
7.
MOBILITYCUSOUTHWEST · $100M–$500M
60.70%
8.
GENISYSCUMIDWEST_CENTRAL · $4B+
59.95%

All metrics

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