ZL
SMS · RATE

Reply Rate

Texts category metric. SMS reach, engagement and opt-outs.

Current
10.43%
vs prior period+9.1%
z-score1.09
peer rank2 of 10
Peer scope
Directionality: Higher is better. Z-scores use the modified MAD method against the peer pool.

Peer distribution

You highlighted
P10
5.70%
P25
6.26%
P50
8.86%
P75
9.56%
P90
10.50%

Peer leaderboard

OVERALL
BEONPATHSOUTHWEST · $1B–$4B
11.08%
2.
Metro Credit Union (you)NORTHEAST · $1B–$4B
10.43%
3.
GOAFFCUSOUTHWEST · $500M–$1B
9.73%
4.
GENISYSCUMIDWEST_CENTRAL · $4B+
9.05%
5.
LEWISCLARKCUNORTHWEST · $100M–$500M
9.00%
6.
ITCUSOUTHWEST · $500M–$1B
8.72%
7.
WSECUNORTHWEST · $4B+
6.58%
8.
MOBILITYCUSOUTHWEST · $100M–$500M
6.16%

Where this metric appears