ZL
Call · COUNT

Inbound Calls

Calls category metric. Outbound effort and right-party contact.

Current
6,816
vs prior period-4.9%
z-score0.37
peer rank3 of 10
Peer scope
Directionality: Neutral. Z-scores use the modified MAD method against the peer pool.

Peer distribution

You highlighted
P10
4,797
P25
5,541
P50
6,092
P75
6,775
P90
7,547

Peer leaderboard

OVERALL
LEWISCLARKCUNORTHWEST · $100M–$500M
9,476
2.
BEONPATHSOUTHWEST · $1B–$4B
7,333
3.
Metro Credit Union (you)NORTHEAST · $1B–$4B
6,816
4.
NUMERICACUNORTHWEST · $4B+
6,652
5.
IHMVCUMIDWEST_CENTRAL · $1B–$4B
6,155
6.
MOBILITYCUSOUTHWEST · $100M–$500M
6,029
7.
GENISYSCUMIDWEST_CENTRAL · $4B+
5,722
8.
GOAFFCUSOUTHWEST · $500M–$1B
5,481

Where this metric appears