ZL
Email · RATE

Delivery Rate

Emails category metric. Delivery and engagement of email outreach.

CurrentNOTABLE
95.07%
vs prior period-0.4%
z-score1.76
peer rank1 of 10
Peer scope
Directionality: Higher is better. Z-scores use the modified MAD method against the peer pool.

Peer distribution

You highlighted
P10
88.31%
P25
89.48%
P50
90.35%
P75
92.85%
P90
93.58%

Peer leaderboard

OVERALL
Metro Credit Union (you)NORTHEAST · $1B–$4B
95.07%
2.
BEONPATHSOUTHWEST · $1B–$4B
93.42%
3.
MOBILITYCUSOUTHWEST · $100M–$500M
93.18%
4.
IHMVCUMIDWEST_CENTRAL · $1B–$4B
91.84%
5.
GOAFFCUSOUTHWEST · $500M–$1B
90.36%
6.
LEWISCLARKCUNORTHWEST · $100M–$500M
90.34%
7.
NUMERICACUNORTHWEST · $4B+
89.74%
8.
GENISYSCUMIDWEST_CENTRAL · $4B+
89.39%

Where this metric appears

Executive Overview
Cross-category portfolio health: outlier signals, peer rank movement, and the metrics most likely to need attention this period.
Digital Channels
Email + SMS + Virtual Collector reach and engagement, side-by-side. Channel mix optimization for the digital ladder.