Call · RATE
Left Message Rate
Calls category metric. Outbound effort and right-party contact.
Current
25.57%
vs prior period-6.0%
z-score0.67
peer rank4 of 10
Peer scope
Directionality: Higher is better. Z-scores use the modified MAD method against the peer pool.
Peer distribution
You highlightedP10
16.84%
P25
18.44%
P50
22.77%
P75
26.34%
P90
27.31%
Peer leaderboard
OVERALLWSECUNORTHWEST · $4B+
2.
NUMERICACUNORTHWEST · $4B+
3.
IHMVCUMIDWEST_CENTRAL · $1B–$4B
4.
Metro Credit Union (you)NORTHEAST · $1B–$4B
5.
GOAFFCUSOUTHWEST · $500M–$1B
6.
MOBILITYCUSOUTHWEST · $100M–$500M
7.
GENISYSCUMIDWEST_CENTRAL · $4B+
8.
ITCUSOUTHWEST · $500M–$1B